Locale - Support

Overview

The latest version of Locale is 1.0.7 (release notes).

Feature Requests

Feature requests should be directed to the feature request forum.

Frequently Asked Questions

Where do I download Locale?

Locale is available on the Android Market, although Android 1.5 or later is required. Version 1.0 is only available in regions that support paid apps on the Android Market.

How do I uninstall the beta version of Locale?

Go to the Android Home screen and open the Settings app. Tap on Applications, then Manage Applications. You should see Locale in the list (you might need to scroll down). Tap on Locale and confirm that the version number (which should be near the top) is less than 1000 which indicates a beta version. You can uninstall the beta from that screen. After uninstalling the beta, please reboot your phone.

Why does it sometimes take a while to update my situation?

For most conditions (battery, time, contact), Locale will update immediately. For some conditions, such as location, orientation, or some plug-ins, it may take up to 10 minutes to detect a change in order to conserve battery life.

Why does Locale only seem to change my settings when I tap on the Locale icon?

For most conditions Locale will update immediately, although certain conditions may take up to 10 minutes to update in order to conserve battery life. What you've noticed is that Locale will go ahead check your conditions again when the app is opened.

Why won't Locale detect my location?

Locale uses a number of technologies to determine your location, including cell towers, Wi-Fi, and GPS. If Locale doesn't update your location, here are some troubleshooting tips:

Wait a few minutes, since it may take up to 10 minutes for Locale to detect that your location has changed.
Make sure that Network and GPS locations are both turned on under the Android system settings.
Move yourself to the location that you are interested in and create a new location condition. Wait for Locale to determine your location. Once the location is determined, notice the position of the pin and the size of the circle's radius. This is exactly what Locale sees based on GPS, Wi-Fi access points, and cell towers in your area. Save the location without resizing or moving the pin. Once you save the situation, Locale should accurately detect your location when you are standing in this spot.
To improve accuracy with your own Wi-Fi access point, consider adding it to the location database. It may take about a week before Locale is informed of this update, at which point you'll need to clear Locale's Wi-Fi cache under Settings -> Applications -> Manage Applications -> Locale -> Clear Cache.

Why does Wi-Fi keep turning on and off?

Locale uses a number of technologies to determine your location, including cell towers, Wi-Fi access points, and GPS. If you have configured any location conditions smaller than 2,000 meters, Locale will periodically perform brief Wi-Fi scans (even if Wi-Fi is turned off) to determine your location. Periodic Wi-Fi scans are implicitly configurable, by making all locations 2,000 meters or larger in radius. Such a large size is required because cell tower locations are extremely inaccurate.

How do I disable Locale's notification?

Locale's ongoing notification actually improves the app's reliability and cannot be disabled due to limitations in Android. Essentially, apps displaying a notification are given higher priority and are less likely to be killed when Android runs low on memory.

Why can't I get vibrating notifications for SMS?

As an Android factory default, SMS messages do not have vibrating notifications. To enable this, open the Messaging app, then choose Settings from the menu. At the bottom of the settings is the option to configure vibrating SMS notifications.

Why can't I change the Ringtone for a specific contact?

To change the ringtone for a specific contact, use the Android Contact list. While the Locale Contact condition and the Ringtone setting can be used to change the ringtone, Android won't notice the change quickly enough to affect an incoming call.

Contact

If you have other questions, please direct them to: